Terms & Conditions

Jiggle Terms of Use

Please read the following Jiggle terms of use ("Terms of Use") carefully. These Terms of Use together with the Privacy Policy and the Cookie Policy and any other rules posted on the app or web wallet (collectively the "App") from time to time (together the "Agreement") govern the App and any Services provided to you by Appia Solutions FZCO (licensed by the DMCC as a Distributed Ledger Technology Service, under License number DMCC-870964, whose address is Unit No: 609-05, Platinum Tower, Plot No: JLT-PH1-I2, Jumeirah Lakes Towers, Dubai, United Arab Emirates) (hereinafter "we", "us", "our", "Jiggle").

BY USING THE APP, YOU ACKNOWLEDGE AND ACCEPT THE TERMS OF THE AGREEMENT AND YOU AGREE THAT YOU SHALL BE BOUND BY THE AGREEMENT. YOU CONFIRM AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD THE AGREEMENT AND THAT YOU HAVE THE CAPACITY, AUTHORITY AND ABILITY TO AGREE TO THE TERMS OF THE AGREEMENT AND TO CARRY OUT YOUR OBLIGATIONS AS SET OUT IN THE AGREEMENT. IF YOU DO NOT AGREE, YOU MUST NOT PROCEED TO SET UP AN ACCOUNT.

YOU ALSO ACKNOWLEDGE AND ACCEPT THAT JIGGLE HAS NO MEANS OF ACCESSING THE DIGITAL WALLET ADDRESS IN WHICH ANY CRYPTOCURRENCY IS STORED, OR THE CONTENTS THEREIN. AS SUCH, YOU ARE ADVISED TO ONLY KEEP IN SAID DIGITAL WALLET ADDRESS ONLY AN AMOUNT OF CRYPTOCURRENCY THAT YOU INTEND TO USE IMMEDIATELY TO TRADE OR PURCHASE OTHER ASSETS WITH.

1. Definitions

1.1 Save where defined elsewhere in these Terms of Use, the following definitions and rules of interpretation apply in these Terms of Use:

(a) "Account" means an account in the App created by a user;

(b) "Affiliate" means any person or entity that directly or indirectly, through one or more intermediaries, controls or is controlled by or is under common ownership or control with another person;

(d) "Applicable Law" means all laws, law-decrees, legislation, legislative instruments, decrees, orders, regulations, rules, directives, circulars, and decisions which are applicable to a party or the matters contemplated by the Agreement;

(e) "Associated Persons" means any employees, managers, officers, directors, associates, shareholders, agents or representatives of Jiggle, or any Affiliates;

(f) "Cryptocurrency" means a digital representation that functions as medium of exchange, and/or a unit of account, and/or a store of value, but that is not issued or guaranteed by any order, decree or law of any legal jurisdiction, and that maintains its value by the active or implied agreement of that value amongst the users and/or traders of those digital representations, and that can be traded over the internet using distributed ledger technology.

(g) "Event of Default" means any of the events occurring which are contained in Clause 13.

(h) "Force Majeure Event" means an event or failure which is beyond our reasonable control including (i) Acts of God, nature, court or government; (ii) failure or interruption in public or private telecommunication networks, Third-Party Blockchain Networks, communication channels or information systems; (iii) acts or omissions of a party for whom we are not responsible, (iv) acts of omissions of any Third Party Providers such as any Relevant Exchange, (iv) delay, failure or interruption in, or unavailability of, third party services and sites including any Relevant Exchange or other Third Party Merchant, (v) strikes, lockouts, labour disputes, wars, terrorist acts and riots, (vi) viruses, malware, other malicious computer codes or the hacking of any part of the, the App, the Website or any and related application or software; (v) epidemics or pandemics;

(i) "Instructions" means all information, instructions (excluding Trade Instructions), communications, orders or messages given to us by you via the App.

(j) "Intellectual Property Rights" all copyrights, patents, database rights, trademarks, design rights, inventions, discoveries, utility models and improvements whether or not capable of protection by patent or registration, any goodwill in any trade or service name, trading style or get-up and any other proprietary right, whether registered or not now known or hereinafter created together with all extensions and renewals of such rights;

(k) "Non-Custodial Cryptocurrency Wallet" means the wallet created upon your successfully having set up an Account in which you can manage your own public and private keys, of which you are solely in control of, and interface with supported blockchains and Cryptocurrencies;

(l) "Prohibited Countries" means Afghanistan, the Democratic People's Republic of Korea, Democratic Republic of Congo, Eritrea, Libya, Somalia, South Sudan, Sudan, Yemen, Iraq, Iran, Cuba, Syria, Mali, Central African Republic, Guinea-Bissau, Lebanon and any other country which is sanctioned by the United Nations Security Council, the UN or under any other sanction law. The Prohibited Countries list may change to the extent that sanctions are lifted and/or countries added in the future;

(m) "Relevant Exchange" means the Cryptocurrency exchange who will carry out each Trade Instruction;

(n) "Services" means the services provided to you by us through the App which include (i) setting up and maintaining your Account, (ii) generating a wallet address for your Non-Custodial Cryptocurrency Wallet, and (iii) providing you with access to a Relevant Exchange or/and other third parties to which you can submit your Trade Instructions noting that we do not deal directly in cryptocurrency Trades;

(o) "Third-Party Blockchain Network" means a blockchain network, being a decentralized, peer-to-peer network supported by independent third parties, which we do not own, operate or have control over;

(p) "Third Party Provider" means third parties with whom you deal directly to enable you to (i) access Cryptocurrency exchange services for the purposes of carrying out Trades, and (ii) to make payments to Relevant Exchanges for the purposes of facilitating Trades. This may include a Relevant Exchange, which you may contact directly or via our App;

(q) "Trade" means the buying or selling of a Cryptocurrency using a Relevant Exchange;

(r) "Trade Fee" means the fee chargeable by a Relevant Exchange to you for carrying out a Trade as further defined in Clause 6;

(s) "Trade Instruction" means an instruction to the Relevant Exchange to (i) convert fiat to a Cryptocurrency (buy instruction) or (ii) to sell Cryptocurrency in exchange for fiat (sell instruction) or (iii) to convert a Cryptocurrency into another Cryptocurrency (swap instruction);

(t) "Website" means the website which supports the App and our Services, currently (www.jigglewallet.com).

2. Eligibility

To open an Account you must: be of legal age of majority in your country of residence; have sufficient legal capacity; understand the English language; not be a resident of or connected to any Prohibited Country (see AML Policy for definition); not impersonate others; not be prohibited by local regulations; and comply with all Applicable Laws including anti-money laundering regulations and the Jiggle AML Policy.

3. Copyright and License

All Intellectual Property Rights in the App are owned by Appia Solutions FZCO. Subject to your compliance, a limited, non-transferrable, non-exclusive, revocable license is granted for personal use only. You must not duplicate, copy, modify, rent, distribute, decompile, or reverse-engineer any part of the App.

4. Opening an Account

You must complete the registration process and provide a valid, verified email address. We reserve the right to accept or reject any account request, and to suspend or close accounts, in our sole discretion without giving reasons.

5. Non-Custodial Cryptocurrency Wallet

Following successful account setup, you will be provided with wallet addresses. The wallet is non-custodial — we will not hold any assets in your wallet. A private key will be generated and provided to you as part of the account deletion process.

6. Cryptocurrency Exchange

We do not trade in Cryptocurrencies. We solely provide infrastructure to connect you with a Relevant Exchange (currently Waltzer). All Trade Instructions are given directly to the Relevant Exchange for execution. We do not receive fees directly from you; the App is free to use. Trade Fees are charged by the Relevant Exchange.

7. Trade Instructions

Trade Instructions are given directly by you to a Relevant Exchange and are outside our control. We cannot ensure confirmation or processing of Trade Instructions, nor cancel or modify them once submitted to Third-Party Blockchain Networks. Transactions involving Cryptocurrencies are not reversible.

8. Security

You are solely responsible for all activities under your Account and for maintaining the security of your login credentials (email, PIN, QR codes). We are not liable for losses resulting from unauthorised access due to failure to keep credentials secure. We cannot assist with Account PIN retrieval.

9. Availability of the App

The App's availability depends on third-party software, hardware and communication networks. We make no representation about continuous availability and disclaim liability for unavailability due to maintenance, connectivity failures, or other factors.

10. Cost

The App is free to download, install, access, register for and use. We do not charge for Services. Third Party Providers such as the Relevant Exchange may charge Trade Fees directly.

11. User Warranties

You warrant that you are of sound mind and legal age; no other person has an interest in the Account; you are a suitable investor who understands crypto risks; you will comply with all Applicable Laws; you will maintain Account security; and all information provided is true, correct and complete.

12. Risk Acknowledgment

Jiggle does not provide investment or financial advice. Trading in Cryptocurrencies carries inherent risk including financial loss. All investment decisions are your own. Jiggle's information does not constitute recommendations or financial advice.

13. Termination and Suspension

You may close your Account at any time via "View Profile" > "Delete account". We may close your Account with 5 days' written notice. Events of Default include: breach of Agreement, death or incapacity, bankruptcy, suspected criminal activity, tampering with the App, impersonation, and others. Upon default, your License is immediately terminated.

14. Consequences of Termination

Upon termination, your Account is deleted and you lose access to your wallet. You are advised to transfer out all Cryptocurrency assets before closure. We retain certain personal data after closure as required by Applicable Law.

15. Changes to the App and Terms

We reserve the right to change the App and these Terms of Use at any time. Amendments are effective immediately upon publication. If you do not agree to changed Terms, you must stop using the App.

Published 3rd July 2026